Airport Parking Queenstown FAQs

Frequently Asked Questions

Yes we will always have space for your vehicle!

Where are you located?

We are located east of the Remarkables Park Town Center and west of the Ramada Hotel in Frankton, Queenstown. Go past the Remarkables Park Town Centre and continue on Hawthorne Drive. Turn right onto Market Street in front of the Ramada. The entrance is on the right hand side.
View map here.

How far away from the airport are you?

It takes a few minutes to drive from our premises to the Airport Terminal. Once parked, our parking lot is a 15 minute walk (at an average pace) to the airport (1.2km). If time permits, you can park at the Queenstown airport car park for free for the first 20 minutes. That way you can check-in and drop your luggage, and any passengers, prior to parking with us.
Queenstown Taxis, 03 450 3000, will drive you to the airport for a flat fee of $18. Just say you are at the Airport Parking Remarkables Park.

How can I pay for my parking?

We don’t require online pre-payment prior to your parking. You must register your car (via your Registration number) at the Pay Station on arrival and pay for the period of parking you have selected. You won’t receive a paper ticket as our machines are all paper free. The maximum booking period is 42 days. Mastercard and Visa (credit and debit cards) are the only payment methods accepted. Our machines are paperless and therefore no printed ticket will be issued. However, you can get a GST receipt by following the prompts on the Pay Station machine and you will be able to access this online. View Rates here.

How long can I stay in the car park for?

The Pay Stations will accept payment for up to 42 days (6 weeks), however our office staff can assist for bookings longer than six weeks. We can also assist with extending your parking period. Both of these services are only available between our office hours of Monday – Friday 9am until 5pm. Email info@airportparkingqueenstown.co.nz

What will I be charged for parking?

The Pay Station will calculate the number of hours/days you have entered and you will need to pay via credit or debit card for this time period. Each day is a 24 hour period (ie. Paying at 11:32am means you are valid to park till 11:32am on your day of return). Mastercard and Visa (credit and debit cards) are the only payment methods accepted. View Rates here.

What period/time frame are your Parking rates based on?

Each day is based on a 24 hour period.
Paying at 11.32am means you are valid to park till 11.32am on your day of return.
Important to Note: If you aren’t arriving back to your vehicle till after 11.32am i.e. your flight doesn’t arrive back to Queenstown till 3.15pm (for this example) your vehicle will be considered as invalid to park for almost a four hour period.
Our Pay Stations don’t allow hourly rates to be purchased from 11.32am to say 4pm (for this example) to avoid a potential infringement notice ($65) you are best to purchase an extra day ($8 or $6) to ensure you are covered until you arrive back to your vehicle.
Don’t hesitate in making contact with us on 03 442 3084 or email if you need anything clarified – Our Office hours are Monday to Friday 9am until 5pm.

I am returning later than the period I paid for at the Pay Station, can I extend my stay?

Yes, Please contact our team before your parking period expires during our office hours, Monday – Friday 9am – 5pm or via email info@airportparkingqueenstown.co.nz. Please quote your rego plate number.

Do I receive a ticket to display on my car from the pay station?

No, our machines are paperless. However, you can get a GST receipt by following the prompts on the Pay Station machine and you will be able to access this online.

What are your hours?

You can access our car park and your car 24 hours a day, 365 days a year. The enforcement company is available from 8.30am until 5pm. For general enquiries our office hours are Monday to Friday, 9am to 5pm.

Are there any restrictions on the type of vehicle that can use your car parks?

The car parking is strictly for cars/SUV’s up to a size of 12 seater van or a campervan. Maximum length six (6) metres. If you do wish to park a Bus/Coach or larger vehicle more than six metres, please get in contact with our office as we do have space available in an alternative location. Call 03 442 3084 or email info@airportparkingqueenstown.co.nz.

Do you have a shuttle service?

No.

Can I catch the bus to the airport from the carpark?

Yes, there is public transport now available from Red Oaks Drive. View map.
$10 cash or $2 if you have a ‘Go card’.
Orbus Website: https://www.orc.govt.nz/public-transport/queenstown-buses

Is there a taxi service from the car park to the airport?

Yes, call Queenstown Taxis on 03 450 3000 and say you are at the Airport Parking Remarkables Park and they will drive you to the airport for a flat fee of $18. Cash or card payment is accepted.

I have luggage, do I drop it at the terminal first?

If time permits, you can park at the Queenstown airport car park for free for the first 20 minutes. That way you can check-in and drop your luggage, and any passengers, prior to parking with us.

Is there somewhere to park a bus?

No, our parking spaces have a standard size and won’t take vehicles larger than a 12-seater van or a Campervan. No longer than 6 metres please.

Do I need to check-in at your premises?

Yes. Once you have self-parked in the designated parking lot you must register your car at the pay station and pay.

Can I still book and pay online for my parking?

No, however our office staff can assist for bookings longer than six (6) weeks as our Pay Stations only except a time period up to 42 days (6 weeks) This service is only on offer between our office hours of Monday – Friday 9am until 5pm. Email info@airportparkingqueenstown.co.nz

Can I park here even though I’m not using the airport?

Yes, short or long-term parking is permitted regardless of whether you are parking to fly or going shopping or staying at one of the hotels in the area.

Are there any areas I can’t park in?

Yes, you must park in one of the available 420 formed carpark within the Hawthorn Drive Carpark as indicated in the map.

Do I keep my car keys?

Yes, you keep your car keys with you on your journey.

Do I need special insurance cover while my vehicle is parked on your premises?

Please refer to your own policy. We do not insure customers’ vehicles.

Is the car off-road?

Yes, we are on private property. Some of the public roads surrounding the airport now have a 48 hour parking restriction in place.

Why did I get a ticket while I parked at your parking?

To use our car park, you must pay for the period you wish to park for at the Pay Station before you leave. If you have registered your car and paid at the Pay Station and still received a ticket, please contact the Enforcement Company on 0800 727 536.

Pay by Plate

We have handy payment stations onsite, no online booking required.

Rates

Our rates are the most competitive in town.

Location

Located on the corner of Hawthrone Drive & Market St just beyond Remarkables Park Town Centre.