Airport Parking FAQs

Frequently Asked Questions

Where are you located?

We are located east of the Remarkables Park Town Center and west of the Ramada Hotel in Frankton, Queenstown. Go past the Remarkables Park Town Centre and continue on Hawthorne Drive. Turn right onto Market Street in front of the Ramada. The entrance is on the right hand side. View map here.

How far away from the airport are you?

It takes a few minutes to drive from our premises to the Airport Terminal. Once parked, our parking lot is a 15 minute walk (at an average pace) to the airport (1.2km). If time permits, you can park at the Queenstown airport car park for free for the first 20 minutes. That way you can check-in and drop your luggage, and any passengers, prior to parking with us. Queenstown Taxis, 03 450 3000, will drive you to the airport for a flat fee of $18. Just say you are at the Airport Parking Remarkables Park.

Do you have a shuttle service?

No, unfortunately not at this stage.

Can I catch the bus to the airport from the carpark?

Yes, there is public transport now available from Red Oaks Drive. View map. $10 cash or $2 if you have a ‘Go cart’. Orbus Website: https://www.orc.govt.nz/public-transport/queenstown-buses

Is there a taxi service from the car park to the airport?

Yes, call Queenstown Taxis on 03 450 3000 and say you are at the Airport Parking Remarkables Park and they will drive you to the airport for a flat fee of $18. Cash or card payment is accepted.

How can I pay for the service?

We don’t require online pre-payment prior to your parking. You must register your car at the Pay Station on arrival and pay the fee. You won’t receive a paper ticket as our machines are all paper free. The maximum booking period is 42 days.

How long can I stay in the car park for?

The Pay Stations will accept payment for up to 42 days (6 weeks), however our office staff can assist for bookings longer than six weeks. We can also assist with extensions under extreme circumstances. Both of these services are only available between our office hours of Monday - Friday 9am until 5pm. Email info@airportparkingqueenstown.co.nz

What will I be charged?

The first 2 hours are free when you register at the pay station. After this the Pay Station will calculate the number of hours/days you have entered and you will need to pay via credit card for this time period.

Why did I get a ticket while I parked at your parking?

To use our car park, you must pay for the period you wish to park for at the Pay Station before you leave. If you have registered your car at the Pay Station and still received a ticket, please contact the Enforcement Company (details are displayed on your ticket.)

Can I still book and pay online for my parking?

No, however our office staff can assist for bookings longer than six (6) weeks as our Pay Stations only except a time period up to 42 days (6 weeks) This service is only on offer between our office hours of Monday - Friday 9am until 5pm. Email info@airportparkingqueenstown.co.nz

Do I receive a ticket to display on my car from the pay station?

No, our machines are paperless. However, you can get a GST receipt by making a note of your 4 digit receipt code once paid. Then go to my-receipt.com enter your receipt code and plate number. Setup email to receive your electronic receipt and top up reminders.

Is there somewhere to park a bus?

No, our parking spaces have a standard size and won’t take vehicles larger than a 12-seater van or a Campervan. No longer than 6 metres please.

Is the car off-road?

Yes, we are on private property. Some of the public roads surrounding the airport now have a 48 hour parking restriction in place.

I have luggage, do I drop it at the terminal first?

If time permits, you can park at the Queenstown airport car park for free for the first 20 minutes. That way you can check-in and drop your luggage, and any passengers, prior to parking with us.

Do I need to check-in at your premises?

Yes. Once you have self-parked in the designated parking lot you must register your car at the pay station and pay.

What are your hours?

You can access our car park and your car 24 hours a day, 365 days a year. The enforcement company is available from 8.30am until 5pm. For general enquiries our office hours are Monday to Friday, 9am to 5pm.

Do I keep my car keys?

Yes, you keep your car keys with you on your journey.

I am returning later than I booked for, can I extend my stay?

Yes, Please contact our team under info@airportparkingqueenstown.co.nz.

Do I need special insurance cover while my vehicle is parked on your premises?

Please refer to your own policy. We do not insure customers’ vehicles.

Are there any restrictions on the type of vehicle that can use your car parks?

The car parking is strictly for cars/SUV’s up to a size of 12 seater van or a campervan. Maximum length six (6) metres.

Can I park here even though I’m not using the airport?

Yes, short or long-term parking is permitted regardless of whether you are parking to fly or going hiking etc.

Are there any areas I can’t park in?

Yes, you must park in the allocated Airport Parking Queenstown Area as indicated in the map.

Pay by Plate

We have handy payment stations onsite, no online booking required.

Rates

Our rates are the most competitive in town.

Location

Located on the corner of Hawthrone Drive & Market St just beyond Remarkables Park Town Centre.